Shri Pradeep Sharma was travelling from Bikaner to Ratnagiri by Train No. 16311 Bikaner Kochuveli Express on 13.12.2016 on reaching Ratnagiri, he found that his mobile was lost in Coach No. S-11. Immediately he reported to Konkan Railway Commercial Staff Ms. Aparna Jadhav at Ratnagiri Station then she contacted on duty Ticket Examiner Shri Naik and Shri K.N. Rao after that search was carried out by both of them and Mobile was found in the train which was handed over to Shri Pradeep Sharma.
Shri Pradeep Sharma appreciated efforts done by KRCL staff for which Konkan Railway Management awarded cash prize to all the three employees in recognition of their commendable service.
Konkan Railway always at service for their passengers.